they want you down in the casino gambling. Upon further investigation, it appear they simply don't want you using the web during their 'prime-time'. When I called the front desk to ask them how I could make the web work, they literally said, 'There's nothing we can do.' No apology, no possible resolution. The wifi here is simply atrocious (bring a Cat5 cable if you have one). The sheets come off in the middle of the night, and you find yourself trying to put your bed back together at 2am just to fall back to sleep. Besides the Internet, my one pet peeve with this place is that they don't use fitted sheets, at least in my room. They have cops by the elevators and you must show a room key even to get on. 3 hours laters, I was back in the room writing this review when she finally knocked again.

I told the maid I was leaving for errands in 15 minutes when she knocked on the door around noon. the sign says, 'If you open the mini-bar for more than 5 seconds and touch an item, you will be charged.' Not to mention that if you want to refrigerate anything in your room, it's an additional $10 a day! Feels more like Spirit Airlines. Don't even dream of opening the mini-bar in the room. Portions are miniscule and the food is mediocre at best. The service at the Italian restaurant was way better than the food. Clearly, they are on an accelerated build schedule. Not very considerate of their weekend guests. Construction out my window woke me promptly at 7am.

I did get one smile from the maid, but most of the people I see on duty here definitely have the look, 'I don't want to be here'. They don't want to make eye contact, or even smiles as they walk by you. Now, this is a gambling resort, but for a '4-diamond' hotel this place doesn't even come close. As a businessman, I depend on my accomodations to allow me to 'catchup' during non-working hours.

I'm having to write this review off-line because the Internet at this hotel is the worst I've ever seen.

Pechanga casino floor plan